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  • Market Harborough, United Kingdom
  • 23/10/2024
Category
E-mail
1servicedesk.com@gmail.com
Phone Number
07922242478

Education

No @ ITIL
Oct 2015 — Current

ITIL Foundation Course (distinction)

Experience

Account Manager, Business Development Executive, Agile PM @ RubyPlanet
Oct 2024 — Current

Coaching agile teams in best practice and “ways of working”
Key account management, including writing contracts, invoicing, relationship management, escalations.
Business Development Europe and Middle East for Fintech products, as well as outsourced software engineering.
Closed deals with major bank in Jordan, banks in South Africa, and various underway.
Agile Project management using SCRUM methodology. Managing multiple teams of approx. 7 members each.
Addressing governance requirements according to CoBit 4.0 and ISO. Creating policies and process required by clients.

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